Refund policy

Thank you for choosing to shop with us at Big Apple Society. We strive to provide high-quality products that meet your expectations and satisfy your needs. Please take a moment to review our Return and Exchange Policy.

All Sales Final: No Returns or Exchanges

At Big Apple Society, we take pride in the careful selection and curation of each product in our collection. We are committed to delivering products that meet the highest standards of quality and craftsmanship. As part of our commitment to providing you with the best shopping experience, we want to inform you that all products are considered final sales. This means that we do not accept returns or exchanges.

Quality Assurance

Before your order is shipped, our dedicated team ensures that each item is thoroughly inspected to ensure it is free from defects and meets our quality standards. We take every precaution to accurately depict the products on our website, including providing detailed descriptions and high-quality images. We encourage you to review the product information carefully before making a purchase decision.

Exceptions

In the unlikely event that you receive a product that is damaged during shipping or if you believe there is a manufacturing defect, please contact our customer service team within 15 days of receiving your order. We will be happy to assist you and provide a solution to address the issue.

Contact Us

Our customer service team is here to assist you with any questions or concerns you may have. Please feel free to reach out to us via bigapplesociety@gmail.com 

Thank you for choosing Big Apple Society. We appreciate your business and look forward to serving you again in the future.